Customer service : career success through customer satisfaction

By: Timm, Paul R Language: English Series: NetEffect seriesPublication details: New Jersey : Pearson Prentice Hall, 2004Edition: 3rd edDescription: vi, 232pISBN: 0131779966Subject(s): Customer care | Customer focus | Customer loyaltyGenre/Form: Customer care LOC classification: HF5415.5Summary: No skills are more important to business people than those skills associated with customer service. Every business, every organisation needs its customers

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book - Standard loan	CAFRE Loughry Library	HF5415.5 TIM (Browse shelf(Opens below))	1	Available		191341

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Previous	HF5415.5 TEM Romancing the customer: maximizing brand value through powerful relationship management	HF5415.5 TEM Romancing the customer: maximizing brand value through powerful relationship management	HF5415.5 THO Customer-centered enterprise : how IBM and other world-classcompanies achieve extraordinary results by putting customers first	HF5415.5 TIM Customer service : career success through customer satisfaction	HF5415.5 VIN Excellent customer service. Unit 1, Responsive customer systems	HF5415.5 VIN Excellent customer service. Unit 2, Effective customer liaison	HF5415.5 VIN Excellent customer service. Unit 3, Meeting customer needs	Next

No skills are more important to business people than those skills associated with customer service. Every business, every organisation needs its customers

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