Improving telephone skills
Series: Learning for Work SeriesPublication details: Exmouth: Southgate publishers, 1998ISBN: 1857410637Subject(s): Communication | Business management, office management, management science accounting, auditing | Telephone techniquesDDC classification: 651.73 Summary: Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Book - Standard loan | CAFRE Greenmount Library | 651.73 IMP/PAM (Browse shelf(Opens below)) | 1 | Available | 127991 |
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651.3743 COR/REF The Veterinary Receptionist: essential skills for client care | 651.53 TEC/ REF Technical Filing Systems (TFS) and Technical Filing Index (TFI) Data: folder | 651.73 BIR Tame that phone | 651.73 IMP/PAM Improving telephone skills | 651.77 BUR Taking and writing minutes | 651.77 BUR Taking and writing minutes | 651.77 BUR Taking and writing minutes |
Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.
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