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Mastering communication by Series: Palgrave Master Series
Edition: 4th ed.
Language: English
Publication details: Basingstoke : Palgrave Macmillan, 2003
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 808.51 STA.

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Improving telephone skills Series: Learning for Work Series
Publication details: Exmouth: Southgate publishers, 1998
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 651.73 IMP/PAM.

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Tame that phone by
Publication details: London: Pitman, 1994
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 651.73 BIR.

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People in organisations by
Edition: 2nd ed.
Publication details: England: Macmillan Education, 1990
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.3 SAL.

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Make that call: winning tactics for 101 difficult telephone conversations by
Publication details: Kogan Page, 1997
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 MAI.

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