Improving telephone skills
Improving telephone skills
- Exmouth: Southgate publishers, 1998
- Learning for Work Series .
Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.
1857410637
Communication
Telephone techniques
Business management, office management, management science accounting, auditing
651.73
Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.
1857410637
Communication
Telephone techniques
Business management, office management, management science accounting, auditing
651.73