Improving telephone skills (Record no. 81526)
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000 -LEADER | |
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fixed length control field | 01033cam a2200181 4500 |
001 - CONTROL NUMBER | |
control field | u58720 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | SIRSI |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 211102s1998 000 0 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 1857410637 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 651.73 |
245 ## - TITLE STATEMENT | |
Title | Improving telephone skills |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Exmouth: |
Name of publisher, distributor, etc | Southgate publishers, |
Date of publication, distribution, etc | 1998 |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | Learning for Work Series |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Communication |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Telephone techniques |
520 ## - SUMMARY, ETC. | |
Summary, etc | Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn. |
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERM | |
Focus term | Business management, office management, management science accounting, auditing |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
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Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loans | CAFRE Greenmount Library | CAFRE Greenmount Library | 02/03/2006 | 651.73 IMP/PAM | 127991 | 02/11/2021 | 1 | 02/11/2021 | Book - Standard loan |