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Customer care excellence: how to create an effective customer focus

By: Cook, SarahPublication details: London: Kogan Page, 2011Edition: 6th edDescription: x, 278pISBN: 9780749457051Subject(s): Customer care | Customer service | Customer relationsDDC classification: 658.812
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Item type Current library Call number Copy number Status Date due Barcode
Book - Standard loan Dundonald House Library 658.812 COO (Browse shelf(Opens below)) 1 Available 230027

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