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The definitive book of body language by Language: English
Publication details: London: Orion Books Ltd, 2005
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 153.69 PEA, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 153.69 PEA/REF.

Customer care excellence : How to create an effective customer focus by
Edition: 4th ed.
Language: English
Publication details: London : Kogan Page, 2003
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: Reference 658.812 COO/REF, ...

Marketing plans: how to prepare them, how to use them by
Edition: 5th ed.
Language: English
Publication details: Oxford : Butterworth-Heinemann, 2002
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658.802 MCD, ... CAFRE Loughry Library (4)Location, call number: HF5415 MCD, ...

Managing activities by Series: People and OrganisationsLanguage: English
Publication details: London : Institute of Personnel Management, 1999
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658 ARM, ...

Business communication by Language: English
Publication details: London : Routledge, 2002
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.45 HAR, ... CAFRE Loughry Library (5)Location, call number: BF637.C45 HAR, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.45 HAR/REF.

The essential manager's manual by Language: English
Publication details: Dorling-Kindersley, 1998
Availability: Items available for loan: CAFRE Enniskillen Library (2)Location, call number: Shelf 36 658 HEL, ... CAFRE Greenmount Library (2)Location, call number: 658 HEL, ... Dundonald House Library (1)Location, call number: 658 HEL.

Handbook of internal communication by Language: English
Publication details: Aldershot : Gower, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 SCI/ REF. CAFRE Loughry Library (1)Location, call number: BF637.C45 SCH.

Communicating in groups by Series: NEBS Management Development Super Series Managing Information
Edition: 3rd ed.
Publication details: Oxford : Pergamon Open Learning, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 SEN/REF. CAFRE Loughry Library (1)Location, call number: HD30.3 SEN/NEBS.

Listening and speaking by Series: NEBS Management Development Super Series Managing Information
Edition: 3rd ed.
Publication details: Oxford : Pergamon Open Learning, 1996
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 SEN/REF. CAFRE Loughry Library (1)Location, call number: HD303 SEN/NEBS.

Communication in management by Series: NEBS Management Development Super Series Managing Information
Edition: 3rd ed.
Publication details: Oxford : Pergamon Open Learning, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 HAR/REF. CAFRE Loughry Library (1)Location, call number: HD30.3 COM/NEBS.

Business communications by Series: CIM Practice and Revision Kit ; Certificate paper 3
Edition: 2nd revised ed.
Publication details: London : BPP Publishing, 1996
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 BUS/ REF.

Scientists must write : a guide to better writing for scientists, engineers and students by
Publication details: London : Routledge, 2002
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 808.066 BAR, ...

Writing and presenting scientific papers by
Edition: 2nd ed.
Publication details: Nottingham : Nottingham University Press, 2004
Availability: Items available for loan: CAFRE Enniskillen Library (6)Location, call number: Shelf 50 808.0665 MAL, ... CAFRE Greenmount Library (3)Location, call number: Reference 808.0665 MAL/REF, ... Not available: CAFRE Enniskillen Library: Checked out (1).

Body language and the first line manager by Language: English
Publication details: Oxford: Chandos in association with the Institute of Leadership and Management, 2006
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.45 LAW, ... CAFRE Loughry Library (1)Location, call number: HF5549.5 LAW. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.45 LAW/REF.

The handbook of communication skills by
Edition: 3rd ed.
Language: English
Publication details: Hove: Routledge, 2006
Online access:
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 302.2 HAR. CAFRE Greenmount Library (4)Location, call number: 302.2 HAR, ... CAFRE Loughry Library (3)Location, call number: BF637.C45 HAR, ... Dundonald House Library (1)Location, call number: ONLINE EBOOK. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 302.2 HAR/REF. CAFRE Loughry Library: Not for loan (1)Location, call number: Reference BF637.C45 HAR.

The essential supervisor's handbook; a quick and handy guide for any manager or business owner by Language: English
Publication details: New Jersey: The Career Press Inc., 2007
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.302 SEM, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.302 SEM/REF.

Improving One-To-One Tutorials by
Publication details: London: Learning & Skills Development Agency, 2000
Availability: Items available for reference: CAFRE Greenmount Library: Not for loan (2)Location, call number: Reference 378.1794 IMP/REF, ... CAFRE Loughry Library: Not for loan (1)Location, call number: Reference LB2396 GRE/REF.

A student's guide to presentations: making your presentation count by Series: Sage Essential Study Skills Series
Publication details: London: Sage, 2007
Online access:
Availability: Items available for loan: CAFRE Enniskillen Library (3)Location, call number: Shelf 49 808.51 CHI, ... CAFRE Greenmount Library (3)Location, call number: MISSING 808.51 CHI, ... CAFRE Loughry Library (1)Location, call number: HF5718.22 CHI. Dundonald House Library (1)Location, call number: ONLINE EBOOK. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 808.51 CHI/REF.

Handbook of interpersonal communication by
Edition: 3rd ed.
Publication details: London: Sage, 2002
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: BF637.C45 KNA. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 302.2 KNA/REF.

The Veterinary Receptionist: essential skills for client care by
Edition: 2nd. ed.
Publication details: London: Elsevier, 2008
Availability: Items available for loan: CAFRE Greenmount Library (11)Location, call number: 651.3743 COR, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 651.3743 COR/REF.

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