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BS 15000-1:2002 IT service management. Part 1: specification for service management by
Publication details: London : British Standards Institution (BSI), 2002
Availability: Items available for loan: Dundonald House Library (1)Location, call number: Store 4 004.68 BRI/PAM.

BS EN ISO 19011: 2002 - guidelines for quality and/or environmental management systems auditing by
Publication details: London : British Standards Institution (BSI), 2002
Availability: Items available for loan: Dundonald House Library (1)Location, call number: Store 4 658.408 BRI/PAM. Items available for reference: CAFRE Loughry Library: Not for loan (1)Location, call number: QH541 BRI/PAM.

The real Warren Buffett: managing capital, leading people by Series: Soundview Executive Book Summaries ; Vol. 25, No. 1 (Part 2)
Publication details: Concordville, Pa. : Soundview Executive Book Summaries, 2003
Availability: Items available for loan: Dundonald House Library (1)Location, call number: JOURNALS FILE - SOUNDVIEW.

BS 15000-2:2003 IT service management. Part 2: code of practice for service management by
Publication details: London : British Standards Institution (BSI), 2003
Availability: Items available for loan: Dundonald House Library (1)Location, call number: Store 4 004.68 BRI/PAM.

Greenmount dairy benchmarking report 2001-2002 by
Publication details: Belfast: DARD, 2002
Availability: Items available for loan: Dundonald House Library (1)Location, call number: DANI PUBLICATIONS SECTION.

Guide to business continuity management by Series: Publicly Available Specification ; No. 56
Publication details: Worcester : Business Continuity Institute, 2003
Availability: Items available for loan: Dundonald House Library (1)Location, call number: Store 4 350.754 BRI/PAM.

Harrap's business French-English dictionary
Publication details: Edinburgh: Harrap Limited, 2003
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 440 HAR.

A practical guide to policy making in Northern Ireland by
Publication details: Belfast : Office of the First and Deputy First Minister, 2003
Online access:
Availability: Items available for loan: Dundonald House Library (2)Location, call number: ONLINE E-COPY, ...

The Government internal audit standards by
Publication details: London : HM Treasury, 2001
Online access:
Availability: Items available for loan: Dundonald House Library (1)Location, call number: ONLINE E-COPY.

The Government internal audit standards; audit strategy good practice guide by
Publication details: London : HM Treasury, 2002
Online access:
Availability: Items available for loan: Dundonald House Library (1)Location, call number: ONLINE E-COPY.

BS ISO 15489-1: 2001 Information and documentation - records management. Part 1 : General by
Publication details: London : British Standards Institution (BSI), 2001
Availability: Items available for loan: Dundonald House Library (2)Location, call number: BRITISH STANDARD, ...

PD ISO/TR 15489-2 : 2001. Information and documentation - records management. Part 2 : Guidelines by
Publication details: London : British Standards Institution (BSI), 2001
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 651.5 BRI.

Greenmount dairy benchmarking report 2002-2003 by
Publication details: Belfast: DARD, 2003
Availability: Items available for loan: Dundonald House Library (1)Location, call number: DANI PUBLICATIONS SECTION.

Greenmount suckler cows, beef and sheep benchmarking results 2002-2003: good business sense (gross margin analysis) by
Publication details: Belfast: Department of Agriculture and Rural Development (DARD), 2003
Other title:
Availability: Items available for loan: Dundonald House Library (2)Location, call number: DANI PUBLICATIONS SECTION, ...

Business process mapping: improving customer satisfaction by
Publication details: New York : John Wiley & Sons, 2002
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.51 JAC.

The goal: a process of ongoing improvement by
Edition: 3rd Rev. ed.
Publication details: Great Barrington, MA North River Press, 2004
Availability: Items available for loan: CAFRE Loughry Library (3)Location, call number: HF5351 GOL, ... Dundonald House Library (1)Location, call number: 658.3124.

The risk management of everything: rethinking the politics of uncertainty by
Publication details: London : Demos ; 2004?
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.155 POW.

Department of Agriculture and Rural Development customer service review by
Publication details: Belfast: Mori Ireland, 2004
Online access:
Availability: Items available for loan: Dundonald House Library (2)Location, call number: 354.41606823 MOR, ...

Fit for market: the report of the Food Strategy Group, July 2004 by
Publication details: Belfast: Department of Agriculture and Rural Development (DARD), 2004
Online access:
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: Reference HD9000 FLI/REF. Dundonald House Library (1)Location, call number: ONLINE E-COPY.

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