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Business process mapping: improving customer satisfaction

By: Jacka, J. Mike | Keller, Paulette JPublication details: New York : John Wiley & Sons, 2002ISBN: 0471079774Subject(s): Business management | Business management, office management, management science accounting, auditing | Company performanceDDC classification: 658.51
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Item type Current library Call number Copy number Status Date due Barcode
Book - Standard loan Dundonald House Library 658.51 JAC (Browse shelf(Opens below)) 1 Available 173260

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