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		Customer care excellence : How to create an effective customer focus by Cook, Sarah Edition: 4th ed. Language: English Publication details: London : Kogan Page, 2003 Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: Reference 658.812 COO/REF, ... Place hold Add to cart (remove)
		Marketing management : Analysis, planning, implementation and control by Kotler, Philip Edition: 9th ed. Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.8 KOT. Place hold Add to cart (remove)
		The first time manager: the first steps to a brilliant management career by Morris, Michael Edition: 3rd ed. Language: English Publication details: London : Kogan Page, 2005 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658 MOR. Place hold Add to cart (remove)
		Meeting customer needs by Smith, Ian Series: Chartered Management Institute Edition: 3rd ed. Language: English Publication details: Oxford : Butterworth-Heinemann, 2003 Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5415.5 SMI, ... Place hold Add to cart (remove)
		Up close and personal: customer relationship marketing @ work by Gamble, Paul R Stone, Merlin Publication details: Kogan Page, 1999 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 GAM. Place hold Add to cart (remove)
		Loyalty.Com; Customer Relationship Management in the New Era of Internet Marketing by Newell, F Publication details: McGraw-Hill, 2000 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 NEW. Place hold Add to cart (remove)
		No cover image available Effective management for marketing by Chartered Institute of Marketing Series: CIM Practice and Revision Kit ; Advanced certificate paper 7 Publication details: RRC BusinessTraining, 2002 Availability: Items available for reference: CAFRE Loughry Library: Not for loan (1)Location, call number: HF5415 CIM. Add to cart (remove)
		Jump start your brain by Hall, Doug Publication details: New York : Warner Books, 1995 Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 650.1 HAL, ... Place hold Add to cart (remove)
		BTEC National business book 1 by Dooley, David Edition: 2nd ed. Publication details: Oxford: Heinemann, 2007 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 650 DOO. Place hold Add to cart (remove)
		Integrated advertising, promotion, and marketing communications by Clow, Kenneth E Baack, Donald Edition: 5th ed. Publication details: Harlow, Essex: Pearson Education, 2012 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 CLO. Place hold Add to cart (remove)
		The business models handbook: templates, theory and case studies by Hague, Paul London: Kogan Page, 2019 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 HAG. Dundonald House Library (1)Location, call number: 658.4012 HAG. Place hold Add to cart (remove)
		The Financial Times guide to social media strategy by Thomas, Martin Publisher: Harlow: Pearson, 2018 Other title: Guide to social media strategy Social media strategy Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.872 THO. Place hold Add to cart (remove)
		BTEC Level 3 Business book 1 by Bevan, John Coupland-Smith, Helen Dransfield, Rob Richards, Catherine Publication details: Oxford: Heinemann, 2010 Availability: Items available for loan: CAFRE Enniskillen Library (3)Location, call number: Shelf 31 650 BTE, ... Place hold Add to cart (remove)
		The business models handbook: the tools techniques and frameworks every business professional needs to succeed by Hague, Paul Edition: 2nd London: Kogan Page, 2023 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.4012 HAG. Place hold Add to cart (remove)

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