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		Customer care excellence : How to create an effective customer focus by Cook, Sarah Edition: 4th ed. Language: English Publication details: London : Kogan Page, 2003 Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: Reference 658.812 COO/REF, ... Place hold Add to cart (remove)
		Managing activities by Armstrong, Michael Series: People and OrganisationsLanguage: English Publication details: London : Institute of Personnel Management, 1999 Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658 ARM, ... Place hold Add to cart (remove)
		Business communication by Hartley, Peter Bruckmann, Clive G Language: English Publication details: London : Routledge, 2002 Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.45 HAR, ... CAFRE Loughry Library (5)Location, call number: BF637.C45 HAR, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.45 HAR/REF. Place hold Add to cart (remove)
		The essential manager's manual by Heller, Robert Hindle, Tim Language: English Publication details: Dorling-Kindersley, 1998 Availability: Items available for loan: CAFRE Enniskillen Library (2)Location, call number: Shelf 36 658 HEL, ... CAFRE Greenmount Library (2)Location, call number: 658 HEL, ... Dundonald House Library (1)Location, call number: 658 HEL. Place hold Add to cart (remove)
		Communicating in groups by Senter, Howard National Examining Board for Supervisory Management Series: NEBS Management Development Super Series Managing Information Edition: 3rd ed. Publication details: Oxford : Pergamon Open Learning, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 SEN/REF. CAFRE Loughry Library (1)Location, call number: HD30.3 SEN/NEBS. Place hold Add to cart (remove)
		Listening and speaking by Senter, Howard National Examining Board for Supervisory Management Series: NEBS Management Development Super Series Managing Information Edition: 3rd ed. Publication details: Oxford : Pergamon Open Learning, 1996 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 SEN/REF. CAFRE Loughry Library (1)Location, call number: HD303 SEN/NEBS. Place hold Add to cart (remove)
		Communication in management by Hardy, Pip National Examining Board for Supervisory Management Series: NEBS Management Development Super Series Managing Information Edition: 3rd ed. Publication details: Oxford : Pergamon Open Learning, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.45 HAR/REF. CAFRE Loughry Library (1)Location, call number: HD30.3 COM/NEBS. Place hold Add to cart (remove)
		Body language and the first line manager by Lawton, Eunice Language: English Publication details: Oxford: Chandos in association with the Institute of Leadership and Management, 2006 Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.45 LAW, ... CAFRE Loughry Library (1)Location, call number: HF5549.5 LAW. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.45 LAW/REF. Place hold Add to cart (remove)
		The essential supervisor's handbook; a quick and handy guide for any manager or business owner by Sember, Brette McWhorter Sember, Terrence J Language: English Publication details: New Jersey: The Career Press Inc., 2007 Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.302 SEM, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.302 SEM/REF. Place hold Add to cart (remove)
		Improving One-To-One Tutorials by Green, Muriel Publication details: London: Learning & Skills Development Agency, 2000 Availability: Items available for reference: CAFRE Greenmount Library: Not for loan (2)Location, call number: Reference 378.1794 IMP/REF, ... CAFRE Loughry Library: Not for loan (1)Location, call number: Reference LB2396 GRE/REF. Add to cart (remove)
		Communication for business by McClave, Henry Edition: 4th ed. Publication details: 2008 Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658.45 MCC, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.45 MCC/REF. Place hold Add to cart (remove)

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