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Customer care excellence : How to create an effective customer focus by
Edition: 4th ed.
Language: English
Publication details: London : Kogan Page, 2003
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: Reference 658.812 COO/REF, ...

How to market your library service effectively by Series: Aslib Know How Series
Edition: 2nd ed.
Language: English
Publication details: London : Aslib, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 021.7 COO/REF.

Managing activities by Series: People and OrganisationsLanguage: English
Publication details: London : Institute of Personnel Management, 1999
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658 ARM, ...

Caring for the customer by Series: NEBS Management Development Super Series Managing Activities
Edition: 3rd ed.
Publication details: Oxford : Pergamon Open Learning, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: Reference 658.812 SEN/REF. CAFRE Loughry Library (1)Location, call number: HF5415.5 SEN/NEBS.

Strategic customer care by
Publication details: Ontario : John Wiley & Sons, 1999
Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658.812 BRO, ... CAFRE Loughry Library (2)Location, call number: HF5415.5 BRO, ...

The strategic planning workbook by
Edition: 2nd ed.
Publication details: London: 2006
Availability: Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.4012 LAK/REF.

The Veterinary Receptionist: essential skills for client care by
Edition: 2nd. ed.
Publication details: London: Elsevier, 2008
Availability: Items available for loan: CAFRE Greenmount Library (11)Location, call number: 651.3743 COR, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 651.3743 COR/REF.

Fabjob guide to becoming a florist by
Publication details: Canada: Fabjob Inc., 2004 2004
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 745.92068 GOR, ... Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 745.92068 GOR/REF.

Business start up 2013 by
Publication details: Harlow: Pearson Education Limited, 2012
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.11 WIL. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.11 WIL/REF.

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