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		This is Service Design Thinking : Basics-Tools-Cases by Stickdorn, Marc Schneider, Jakob Publication details: Amsterdam: BIS Publishers, 2012 Online access: Click here to access online Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658 STI. Add to cart (remove)
		This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects / edited/collected/written/designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. by Stickdorn, Marc [author.] Lawrence, Adam [author.] Hormess, Markus [author.] Schneider, Jakob (Economist) [author.] Stickdorn, Marc. This is service design doing Edition: First edition. Publisher: Sebastopol : O'Reilly Media, Inc., [2018]Copyright date: ©2018 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.812 STI. Place hold Add to cart (remove)

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