Customer care: how to create an effective customer focus

By: Cook, Sarah Language: English Publication details: London : Kogan Page, 2000Edition: 3rd edDescription: vii, 215pISBN: 0749432365Subject(s): Customer careDDC classification: 658.812

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book - Standard loan	CAFRE Greenmount Library	658.812 COO (Browse shelf(Opens below))	2	Available	152428
Book - Standard loan	CAFRE Greenmount Library	658.812 COO (Browse shelf(Opens below))	3	Available	152427
Book - Standard loan	CAFRE Greenmount Library	658.812 COO (Browse shelf(Opens below))	4	Available	152426
Book - Standard loan	CAFRE Greenmount Library	658.812 COO (Browse shelf(Opens below))	5	Available	152425

includes bibliography p209 and index

first published 1992

Susan Cook

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