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The Citizen's Charter for Northern Ireland by Language: English
Publication details: Belfast : H.M.S.O., 1992
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 352.8809416 CIT.

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The Citizen's Charter for Northern Ireland complaints review group: effective complaints systems, principles and checklist Language: English
Publication details: 1994
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 352.8809416 CIT.

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Customer charter: Northern Ireland Social Security Agency by Language: English
Publication details: Belfast : Social Security Agency, 1992
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 352.8809416 SOC.

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Complaints review: arrangements in public services by Language: English
Publication details: Belfast : Department of Finance and Personnel, 1997
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 352.8809416 DEP.

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