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		Assertiveness at work: a practical guide to handling awkward situations by Back, Ken Back, Kate Language: English Publication details: Maidenhead : McGraw-Hill, 2005 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.4 BAC. Dundonald House Library (1)Location, call number: 158.2 BAC. Place hold Add to cart (remove)
		How to win friends and influence people by Carnegie, Dale Language: English Publication details: London : Vermilion, 1981 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 158.2 CAR. Place hold Add to cart (remove)
		The handbook of communication skills by Hargie, Owen [editor] Edition: 3rd ed. Language: English Publication details: Hove: Routledge, 2006 Online access: click here Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 302.2 HAR. CAFRE Greenmount Library (4)Location, call number: 302.2 HAR, ... CAFRE Loughry Library (3)Location, call number: BF637.C45 HAR, ... Dundonald House Library (1)Location, call number: ONLINE EBOOK. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 302.2 HAR/REF. CAFRE Loughry Library: Not for loan (1)Location, call number: Reference BF637.C45 HAR. Place hold Add to cart (remove)
		Organizational behavior by Robbins, Stephen P Judge, Timothy A Edition: 13th ed. Publication details: Upper Saddle River: Pearson Education, 2008 Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HD58.7 ROB, ... Dundonald House Library (1)Location, call number: 658.4 ROB. Items available for reference: CAFRE Loughry Library: Not for loan (1)Location, call number: HD58.7 ROB. Place hold Add to cart (remove)
		Skilled interpersonal communication: research, theory and practice by Hargie, Owen Edition: 5th ed. Publication details: London: Routledge, 2010 Online access: clickhere Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 302.34HAR. CAFRE Greenmount Library (3)Location, call number: 302.34 HAR, ... CAFRE Loughry Library (1)Location, call number: BF637.C45 HAR. Dundonald House Library (1)Location, call number: ONLINE EBOOK. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 302.34 HAR/REF. CAFRE Loughry Library: Not for loan (1)Location, call number: Reference BF637.C45 HAR. Place hold Add to cart (remove)
		Emotional intelligence (EQ): a leadership imperative by Coffey, Daire Murray, Deirdre Publication details: Dublin: Management Briefs, 2010 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 152.4 COF. Place hold Add to cart (remove)
		Persuasion and influence for dummies by Kuhnke, Elizabeth Publication details: Chichester: Wiley, 2012 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 153.852 KUH. Place hold Add to cart (remove)
		Successful assertiveness in a week by Michelli, Dena Series: Teach Yourself Books Publication details: London: Hodder Education, 2012 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 158.2 MIC. Place hold Add to cart (remove)
		We need to talk : how to have consersations that matter by Headlee, Celeste Publication details: London: Piatkus, 2017 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 302.2242 HEA. Place hold Add to cart (remove)
		The art of communication: how to be authentic, lead others and create strong connections by Apps, Judy Publication details: Chichester: Wiley, 2019 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: BF637.C45 APP. Dundonald House Library (1)Location, call number: 302.2 APP. Place hold Add to cart (remove)
		Thanks for the feedback: the science and art of receiving feedback well by Stone, Douglas Heen, Sheila Edition: Publication details: London: Portfolio Penguin, 2014 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 153.68 STO. Place hold Add to cart (remove)
		Words that change minds: mastering the language of influence by Rose Charvet, Shelle Edition: 2nd ed. Publication details: Iowa: Kendall/Hunt Publishing Company, 1997 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 302.2242 CHA. Place hold Add to cart (remove)
		Working in a multicultural world: a guide to developing intercultural competence by Nardon, Luciara Publication details: Toronto: University of Toronto Press, 2017 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 303.482 NAR. Place hold Add to cart (remove)

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