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		The ten principles behind great customer experiences by Matthew Watkinson. by Watkinson, Matt Series: Financial Times series Publication details: Harlow : Financial Times, 2013 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.812 WAT. Place hold Add to cart (remove)
		GDP : a brief but affectionate history / Diane Coyle. by Coyle, Diane [author.] Edition: Revised and expanded edition. Publisher: Princeton : Princeton University Press, [2015]Copyright date: ©2014 Online access: Click here for immediate online access Availability: Items available for loan: Lanyon Plaza Library (1)Location, call number: Ebook. Add to cart (remove)
		The Palgrave handbook of the public servant by Sullivan, Helen [editor] Dickinson, Helen [editor] Henderson, Hayley [editor] Publisher: Basingstoke : Palgrave Macmillan, 2021 Online access: Click here to access online Availability: Items available for loan: Lanyon Plaza Library (1)Location, call number: EBOOK. Add to cart (remove)
		Management and organisational behaviour by Mullins, Laurie J Rees, Gary Edition: 13th ed. Publication details: Harlow: Pearson Education, 2023 Online access: Click here to access online Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.4 MUL. Lanyon Plaza Library (1)Location, call number: EBOOK. Not available: CAFRE Loughry Library: Checked out (1). Place hold Add to cart (remove)
		Strategic performance management : leveraging and measuring your intangible value drivers / Bernard Marr. by Marr, Bernard Publication details: Amsterdam ; London : Butterworth-Heinemann, 2006 Online access: Click here for immediate access to ecopy Availability: Items available for loan: Lanyon Plaza Library (1)Location, call number: Ebook. Add to cart (remove)

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