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Assertiveness at work: a practical guide to handling awkward situations by Language: English
Publication details: Maidenhead : McGraw-Hill, 2005
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.4 BAC. Dundonald House Library (1)Location, call number: 158.2 BAC.

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Skilled interpersonal communication: research, theory and practice by
Edition: 5th ed.
Publication details: London: Routledge, 2010
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Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 302.34HAR. CAFRE Greenmount Library (3)Location, call number: 302.34 HAR, ... CAFRE Loughry Library (1)Location, call number: BF637.C45 HAR. Dundonald House Library (1)Location, call number: ONLINE EBOOK. Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 302.34 HAR/REF. CAFRE Loughry Library: Not for loan (1)Location, call number: Reference BF637.C45 HAR.

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Successful assertiveness in a week by Series: Teach Yourself Books
Publication details: London: Hodder Education, 2012
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 158.2 MIC.

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