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Edition: 2nd ed.
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Publication details: London: Routledge, 2002
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386 BEC. Not available: CAFRE Loughry Library: Checked out (1).

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Quality: a critical introduction by
Edition: 3rd ed.
Publication details: New York: Routledge, 2010
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.562 BEC.

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Quality management : reconsidered for the digital economy by
Edition: 5th ed.
Publication details: Abingdon, Oxon : Routledge, 2023
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Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: ONLINE EBOOK. Not available: CAFRE Loughry Library: Checked out (1).
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