The organizational measurement manual

By: Wealleans, David Language: English Publication details: Aldershot : Gower Press, 2001Description: 178pISBN: 0566083493Subject(s): Performance measurement | Business management, office management, management science accounting, auditing | Work measurement | Organisational effectiveness | Production management | Aims and objectivesGenre/Form: Work measurement DDC classification: 658.54 LOC classification: HD58.9

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book - Standard loan	CAFRE Loughry Library	HD58.9 WEA (Browse shelf(Opens below))	1	Available		164306

A guide to creating customer-oriented measurements. It explores the use of general performance measurement as a management tool for control, customer satisfaction and business improvement, and addresses the procedures

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