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Business process change: a manager's guide to improving, redesigning, and automating processes by
Publication details: Boston: Morgan Kaufmann, 2003
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 HAR.

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Business process change: a business process management guide for managers and process professionals by
Edition: 4th ed.
Publication details: Cambridge, MA: Morgan Kaufmann, 2019
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 HAR.

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