Body language and the first line manager
Language: English Publication details: Oxford: Chandos in association with the Institute of Leadership and Management, 2006Description: ix, 78pISBN: 1843342154Subject(s): Communication | Personnel managementDDC classification: 658.45 LOC classification: HF5549.5| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| REFERENCE | CAFRE Greenmount Library Reference | 658.45 LAW/REF (Browse shelf(Opens below)) | 1 | Not for loan | 188403 | |
| Book - Standard loan | CAFRE Greenmount Library | 658.45 LAW (Browse shelf(Opens below)) | 1 | Available | 188402 | |
| Book - Standard loan | CAFRE Greenmount Library | 658.45 LAW (Browse shelf(Opens below)) | 2 | Available | 188401 | |
| Book - Standard loan | CAFRE Loughry Library | HF5549.5 LAW (Browse shelf(Opens below)) | 1 | Available | 190322 |
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Introduction; The importance on no verbal communication; First impressions; Your image at work; Achieving assertiveness; Raising your profile; Body language basics - body movement; head; posture; arms; hands; legs and feet; facial displays; eye movement; eye direction; voice; silence; time; environment; touch; involuntary responses; gestures; personal space; space and power; giving people the space they need; Building rapport; Meeting and greeting people; Presentation skills; Team meetings and greetings; Attending meetings; Gaining cooperation; Staff appraisal; Negotiation skills; Attending interviews; Other cultures; Putting non-verbal communication into practice.
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