Connecting knowledge and performance in public services: from knowing to doing

Walshe, Kieran Harvey, Gill Jas, Pauline

Connecting knowledge and performance in public services: from knowing to doing - Cambridge: Cambridge University Press, 2010 - 295p.

9780521195461


Performance management
Performance data
Organizational effectiveness
Performance appraisal
Performance improvement
Process improvement
Public service improvement

352.35

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