000 00758cam a2200217 4500
001 u75179
003 SIRSI
008 211102s2004 000 0
020 _a1932205950
050 _aTS156
100 _aBerk, Jeffrey A.
_9274462
245 _aChampions of Change: The Manager's Guide to Creating Sustainable Business Process Improvements
260 _bWord Association Publishers,
_c2004
650 _aKnowledge management
_9329703
650 _aChange management
_9329456
654 _aBusiness management, office management, management science accounting, auditing
999 _c90021
_d90021
650 _aBusiness improvement process
_9339413
650 _aProcess management
_9334480
650 _aSix Sigma
_9333682
650 _aPerformance improvement
_9332611