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Scoring points: how Tesco is winning customer loyalty by Humby, Clive | Hunt, Terry | Phillips, Tim. Language: English Publication details: London : Kogan Page, 2003Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5429 HUM.
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Meeting customer needs by Smith, Ian. Series: Chartered Management InstituteEdition: 3rd ed.Language: English Publication details: Oxford : Butterworth-Heinemann, 2003Availability: Items available for loan: CAFRE Loughry Library (2) . Location(s): Call number: HF5415.5 SMI.
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Marketing logistics by Christopher, Martin. Publication details: Oxford : Butterworth-Heinemann Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415 CHR.
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GrowerTalks on retailing by Saxtan, John H [editor]. Publication details: Illinois : Ball publishing, 1994Availability: Items available for loan: CAFRE Greenmount Library (5) . Location(s): Call number: 635.90688 SAX.
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Marketing fundamentals by Lancaster, Geoff | Withey, Frank | Chartered Institute of Marketing. Publication details: Oxford : Butterworth-Heinemann, 1994Availability: Items available for loan: CAFRE Greenmount Library (1) . Location(s): Call number: 658.8 LAN.
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Green profit retailing by Blanchette, Rick | Vander Velde, Jayne. Publication details: Illinois: Ball Publishing, 2000Availability: Items available for loan: CAFRE Greenmount Library (2) . Location(s): Reference Call number: 635.90688 BLA/REF.
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Customer satisfaction by Adebanjo, Dotun. Publication details: Leatherhead Food Research Association, 2002Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415.5 ADE.
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Product management by Lehmann, Donald R. Edition: 3rd ed.Publication details: McGraw-Hill, 2002Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415 LEH.
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Just about everything a retail manager needs to know by Stanley, J. Publication details: Australia : LizardPublishing.Biz, 2003Availability: Items available for loan: CAFRE Loughry Library (3) , CAFRE Greenmount Library (1) . Location(s): Call number: HF5429 STA, Call number: 658.87 STA.
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