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Management: total quality in a global environment by Language: English
Publication details: Oxford : Blackwell Business, 1995
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 STA.

Balanced scorecard step by step for government and nonprofit agencies by Language: English
Publication details: Chichester : John Wiley, 2003
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 NIV.

Practical benchmarking : The complete guide by Language: English
Publication details: London : Chapman & Hall, 1994
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386.

The management and control of quality by
Edition: 4th ed.
Language: English
Publication details: US : South-Western College Publishing, 1998
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 EVA.

Benchlearning:good examples as a lever for development by
Publication details: John Wiley & Sons, 2001
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386 KAR.

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