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Managing customer service by Language: English
Publication details: Aldershot : Gower Press, 1998
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF 5415.5 HAY.
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Effective leadership by Series: Essential DK Managers SeriesLanguage: English
Publication details: London : Dorling Kindersley, 1999
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 004 HEL.
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Managing for results by
Edition: 2nd ed. Language: English
Publication details: London : Chartered Institute of Personnel and Development, 2005
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 WAT. Dundonald House Library (1)Location, call number: 658 WAT.
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Effective presentation by Series: Smarter SolutionsLanguage: English
Publication details: London : Prentice-Hall, 2000
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 808.51 JAY.
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Moving into management by Language: English
Publication details: London: Centre for Strategy and Communication, 2004
Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658 BRA, ...
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