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Managing customer service by Language: English
Publication details: Aldershot : Gower Press, 1998
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF 5415.5 HAY.

Effective leadership by Series: Essential DK Managers SeriesLanguage: English
Publication details: London : Dorling Kindersley, 1999
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 004 HEL.

Managing for results by
Edition: 2nd ed.
Language: English
Publication details: London : Chartered Institute of Personnel and Development, 2005
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 WAT. Dundonald House Library (1)Location, call number: 658 WAT.

Balanced scorecard step by step for government and nonprofit agencies by Language: English
Publication details: Chichester : John Wiley, 2003
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 NIV.

The business writing toolkit : The complete guide to written communication at work by Language: English
Publication details: Fenman Limited, 1999
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 GUT.

Change management excellence: using the four intelligences for successful organizational change by Language: English
Publication details: London : Kogan Page, 2004
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 658.406 COO.

Effective presentation by Series: Smarter SolutionsLanguage: English
Publication details: London : Prentice-Hall, 2000
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 808.51 JAY.

Model business letters and other business letters by Language: English
Publication details: London : Pitman, 1998
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5547 TAY, ...

Crisis management in the food and drinks industry: a practical approach by Series: Practical Approaches to Food Control and Food Quality ; No. 2
Publication details: Chapman & Hall, 1995
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5351 DOE, ...

Motivating people: How to motivate others to do what you want and thank you for the opportunity by
Publication details: USA : Crisp Publications, 1991
Availability: Items available for loan: CAFRE Enniskillen Library (1)Location, call number: Shelf 36 658.314 HAN.

Moving into management by Language: English
Publication details: London: Centre for Strategy and Communication, 2004
Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658 BRA, ...

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