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Improving telephone skills

Series: Learning for Work SeriesPublication details: Exmouth: Southgate publishers, 1998ISBN: 1857410637Subject(s): Communication | Business management, office management, management science accounting, auditing | Telephone techniquesDDC classification: 651.73 Summary: Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.
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Item type Current library Call number Copy number Status Date due Barcode
Book - Standard loan CAFRE Greenmount Library 651.73 IMP/PAM (Browse shelf(Opens below)) 1 Available 127991

Improving telephone skills is one of a valuable user-friendly new series of easy-to-read booklets created specially to help you develop at work. The materials have been created from actual experience in workplace training. Experts have pooled their knowledge and experience to involve you in learning new skills and building on those you already have. the booklet is divided into clear sections, containing specially devised activities and a mini project, to allow you to practise as you learn.

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