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The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability by
Publication details: New York: American Management Association, 2010
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 PAG.

New horizons in standardized work: techniques for manufacturing and business process improvement by
Publication details: New York: Productivity Press, 2011
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 MAR.

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