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		Customer-centered enterprise : how IBM and other world-classcompanies achieve extraordinary results by putting customers first by Thompson, Harvey Language: English Publication details: Maidenhead : McGraw-Hill, 1999 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415.5 THO. Place hold Add to cart (remove)
		Ten deadly marketing sins: signs and solutions by Kotler, Philip Language: English Publication details: Chichester: John Wiley, 2004 Availability: Items available for loan: CAFRE Enniskillen Library (2)Location, call number: Shelf 29 658.8 KOT, ... CAFRE Loughry Library (1)Location, call number: HF5415 KOT. Place hold Add to cart (remove)
		Freedom from command and control : A better way to make the work work by Seddon, John Language: English Publication details: Vanguard Education Ltd., 2003 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.406 SED. Place hold Add to cart (remove)
		Meeting customer needs by Smith, Ian Series: Chartered Management Institute Edition: 3rd ed. Language: English Publication details: Oxford : Butterworth-Heinemann, 2003 Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5415.5 SMI, ... Place hold Add to cart (remove)
		Practical benchmarking : The complete guide by Zairi, Mohamed Leonard, Paul Language: English Publication details: London : Chapman & Hall, 1994 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386. Place hold Add to cart (remove)
		No cover image available Customer charter: Northern Ireland Social Security Agency by Social Security Agency (SSA) Language: English Publication details: Belfast : Social Security Agency, 1992 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 352.8809416 SOC. Place hold Add to cart (remove)
		No cover image available Northern Ireland Social Security Agency: customer survey 1996 by Research and Evaluation Services Language: English Publication details: 1996 Availability: Items available for loan: Dundonald House Library (1)Location, call number: 368.4009416 RES. Place hold Add to cart (remove)
		Customers that count: how to build living relationships with your most valuable customers by Cram, Tony Language: English Publication details: London : Pearson, 2001 Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5438 CRA, ... Place hold Add to cart (remove)
		Romancing the customer: maximizing brand value through powerful relationship management by Temporal, Paul Trott, Martin Publication details: John Wiley & Sons, 2001 Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5415.5 TEM, ... Place hold Add to cart (remove)
		Creating a company for customers: how to build and lead a market-driven organization by McDonald, Malcolm Christopher, Martin Publication details: Financial Times Prentice Hall, 2001 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415.5 MCD. Place hold Add to cart (remove)
		Developing strategic partnerships: how to leverage more business from major customers by Steward, Chris Publication details: Gower, 1999 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5438 STE. Place hold Add to cart (remove)
		Successful marketing on a shoestring by Jones, Gordon Small Firms Enterprise Development Initiative Publication details: Lancashire : Gregory-Jones Marketing Communications, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.8 JON/PAM. Place hold Add to cart (remove)

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