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		Marketing management : Analysis, planning, implementation and control by Kotler, Philip Edition: 9th ed. Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.8 KOT. Place hold Add to cart (remove)
		Successful customer care in a week by Wellemin, John Institute of Management Edition: 2nd ed. Publication details: London : Hodder & Stoughton, 1998 Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658.812 WEL, ... CAFRE Loughry Library (4)Location, call number: HF5415.5 WEL, ... Place hold Add to cart (remove)
		Strategic customer care by Brown, Stanley A Publication details: Ontario : John Wiley & Sons, 1999 Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658.812 BRO, ... CAFRE Loughry Library (2)Location, call number: HF5415.5 BRO, ... Place hold Add to cart (remove)
		Successful customer care on a shoestring by Jones, Gordon Small Firms Enterprise Development Initiative Publication details: Lancashire : Gregory-Jones Marketing Communications, 1999 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.812 JON/PAM. Place hold Add to cart (remove)
		Just about everything a retail manager needs to know by Stanley, J Publication details: Australia : LizardPublishing.Biz, 2003 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.87 STA. CAFRE Loughry Library (3)Location, call number: HF5429 STA, ... Place hold Add to cart (remove)
		Understanding and managing customers by Doole, Isobel Publication details: Harlow: Prentice-Hall, 2005 Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658.812 DOO, ... CAFRE Loughry Library (2)Location, call number: HF5415.5 DOO, ... Place hold Add to cart (remove)

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