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Practical benchmarking : The complete guide by Language: English
Publication details: London : Chapman & Hall, 1994
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386.

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The essence of total quality management by Series: Essence of Management SeriesLanguage: English
Publication details: Hemel Hempstead : Prentice-Hall, 1992
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.562 BAN. CAFRE Loughry Library (1)Location, call number: HF5386 BAN.

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Total quality management by
Edition: 3rd ed.
Publication details: Upper Saddle, NJ.: Prentice-Hall, 2003
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386 BES.

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The strategic planning workbook by
Edition: 2nd ed.
Publication details: London: 2006
Availability: Items available for reference: CAFRE Greenmount Library: Not for loan (1)Location, call number: Reference 658.4012 LAK/REF.

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Quality management: creating and sustaining organizational effectiveness by
Edition: 2nd Ed.
Publication details: London: Pearson Education, 2009
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5386 SUM.

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