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Balanced scorecard step by step for government and nonprofit agencies by Language: English
Publication details: Chichester : John Wiley, 2003
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5351 NIV.

Total quality: management organization and strategy by
Edition: 3rd ed.
Publication details: Mason: South-Western, 2003
Availability: Items available for loan: CAFRE Greenmount Library (3)Location, call number: 658.562 EVA, ...

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