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Creating a successful e-information service

By: Pantry, Sheila | Griffiths, PeterPublication details: London: Facet Publishing, 2002ISBN: 1856044424Subject(s): Organizational development | Library and information science | Information management | Information services | Electronic information | Customer serviceDDC classification: 025.00285 Summary: Designed for those wanting to establish an electronic information service or revamp an existing traditional service into an e-information service, this book gives ideas and examples of how an e-information service can be created, maintained and made
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REFERENCE PRONI Library PRONI Store LIB/99 (Browse shelf(Opens below)) 1 Not for loan 66099-3001

Introducing the concept of the e-information service; what kind of information service do you want to provide?; where are the customers?; what kind of information do they need and in which format?; creating your own e-information service and ensuring

Designed for those wanting to establish an electronic information service or revamp an existing traditional service into an e-information service, this book gives ideas and examples of how an e-information service can be created, maintained and made

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