Your search returned 10 results.

Marketing management : Analysis, planning, implementation and control

by Kotler, Philip.

Edition: 9th ed.Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1997Availability: Items available for loan: CAFRE Greenmount Library (1) . Location(s): Call number: 658.8 KOT.

Principles of marketing

by Kotler, Philip | Armstrong, Gary | Saunders, John | Wong, Veronica.

Edition: 2nd ed.Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1999Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415 KOT/ STO PBX.

Customer service : career success through customer satisfaction

by Timm, Paul R.

Series: NetEffect seriesEdition: 3rd ed.Language: English Publication details: New Jersey : Pearson Prentice Hall, 2004Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415.5 TIM.

Customer culture: how Fedex and other great companies put the customer first every day

by Basch, Michael D.

Language: English Publication details: London : Prentice-Hall, 2003Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415.5 BAS.

The essence of total quality management

by Bank, John.

Series: Essence of Management SeriesLanguage: English Publication details: Hemel Hempstead : Prentice-Hall, 1992Availability: Items available for loan: CAFRE Greenmount Library (1) , CAFRE Loughry Library (1) . Location(s): Call number: 658.562 BAN, Call number: HF5386 BAN.

Consumer behavior

by Schiffman, Leon G.

Publication details: Prentice-Hall International, 1997Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415.3 SCH.

Creating a company for customers: how to build and lead a market-driven organization

by McDonald, Malcolm | Christopher, Martin.

Publication details: Financial Times Prentice Hall, 2001Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415.5 MCD.

Customer relationship management: The business case for CRM

by Ryals, Lynette.

Publication details: Financial Times Prentice Hall, 2000Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5415 RYA.

Total quality management

by Besterfield, Dale H.

Edition: 3rd ed.Publication details: Upper Saddle, NJ.: Prentice-Hall, 2003Availability: Items available for loan: CAFRE Loughry Library (1) . Location(s): Call number: HF5386 BES.

Understanding and managing customers

by Doole, Isobel.

Publication details: Harlow: Prentice-Hall, 2005Availability: Items available for loan: CAFRE Greenmount Library (4) , CAFRE Loughry Library (2) . Location(s): Call number: 658.812 DOO, Call number: HF5415.5 DOO.

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