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		Marketing management : Analysis, planning, implementation and control by Kotler, Philip Edition: 9th ed. Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1997 Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.8 KOT. Place hold Add to cart (remove)
		Principles of marketing by Kotler, Philip Armstrong, Gary Saunders, John Wong, Veronica Edition: 2nd ed. Language: English Publication details: Hemel Hempstead : Prentice-Hall, 1999 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 KOT/ STO PBX. Place hold Add to cart (remove)
		Customer relationship management: The business case for CRM by Ryals, Lynette Publication details: Financial Times Prentice Hall, 2000 Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 RYA. Place hold Add to cart (remove)

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