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The balanced scorecard: translating strategy into action by Kaplan, Robert S | Norton, David P. Language: English Publication details: Boston : Harvard Business School Press, 1996Availability: Items available for loan: CAFRE Loughry Library (1) , Dundonald House Library (1) . Location(s): Call number: HF5351 KAP, Call number: 658.4013 KAP.
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