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What is BPM? by
Publication details: London: McGraw-Hill, 2013
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.5 WUR.

Business process change: a business process management guide for managers and process professionals by
Edition: 4th ed.
Publication details: Cambridge, MA: Morgan Kaufmann, 2019
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: TS156 HAR.

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