Your search returned 23 results.

Sort
Results
Strategy maps: converting intangible assets into tangible outcomes by Language: English
Publication details: Boston, USA : Harvard Business School Press, 2004
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.4013 KAP.

Meeting customer needs by Series: Chartered Management Institute
Edition: 3rd ed.
Language: English
Publication details: Oxford : Butterworth-Heinemann, 2003
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5415.5 SMI, ...

Customers that count: how to build living relationships with your most valuable customers by Language: English
Publication details: London : Pearson, 2001
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HF5438 CRA, ...

Meeting customer needs by
Edition: 2nd ed.
Publication details: Oxford : Butterworth-Heinemann, 1997
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.8 SMI.

Operations management: providing value in goods and services by
Edition: 3rd ed.
Publication details: Dryden, 2000
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: TS155 DIL, ...

Value stream management: strategy and excellence in the supply chain by
Publication details: Financial Times Prentice Hall, 2000
Availability: Items available for loan: CAFRE Loughry Library (3)Location, call number: HD38.5 HIN, ...

Strategic customer care by
Publication details: Ontario : John Wiley & Sons, 1999
Availability: Items available for loan: CAFRE Greenmount Library (4)Location, call number: 658.812 BRO, ... CAFRE Loughry Library (2)Location, call number: HF5415.5 BRO, ...

Profiting from eCRM: Making the new marketing work by
Publication details: Financial Times Prentice Hall, 2001
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 WIL.

Customer relationship management: The business case for CRM by
Publication details: Financial Times Prentice Hall, 2000
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 RYA.

Customer service: skills and concepts for success by
Edition: 2nd ed.
Publication details: McGraw-Hill, 2002
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: 658.812 LUC, ...

Relationship marketing: creating stakeholder value by
Publication details: Butterworth-Heinemann, 2002
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 CHR.

Product management by
Edition: 3rd ed.
Publication details: McGraw-Hill, 2002
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415 LEH.

Successful customer care on a shoestring by
Publication details: Lancashire : Gregory-Jones Marketing Communications, 1999
Availability: Items available for loan: CAFRE Greenmount Library (1)Location, call number: 658.812 JON/PAM.

Logistics and supply chain management : creating value-adding networks by
Publication details: Harlow : Pearson Education, 2005
Availability: Items available for loan: CAFRE Greenmount Library (2)Location, call number: Reference 658.5 CHR/REF, ...

The DNA of customer experience: how emotions drive value by
Publication details: Basingstoke, Palgrave Macmillan, 2007
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5415.5 SHA.

The psychology of price: how to use price to increase demand, profit and customer satisfaction by
Publication details: Richmond: Crimson, 2012
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: HF5437 CAL.

Principles of marketing by
Edition: 6th European ed.
Publication details: Harlow: Pearson Education Ltd, 2013
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.8 KOT.

Designing for service: key issues and new directions by
Publication details: London: Bloomsbury Academic, 2017
Availability: Items available for loan: Dundonald House Library (1)Location, call number: 658.4063 SAN.

Logistics and supply chain management by
Edition: 5th ed.
Publication details: Harlow: Pearson Education, 2016
Online access:
Availability: Items available for loan: CAFRE Loughry Library (2)Location, call number: HD38.5 CHR, ...

Business relationship manager by
Publication details: Swindon: BCS Learning & Development Ltd, 2014
Online access:
Availability: Items available for loan: CAFRE Loughry Library (1)Location, call number: ONLINE E-BOOK.

Pages

Powered by Koha