Berk, Jeffrey A. <br/><br/>
Champions of Change: The Manager's Guide to Creating Sustainable Business Process Improvements 

 -  Word Association Publishers,  2004 
<br/><br/><label>ISBN: </label>1932205950 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management<br/>Change management<br/>Business improvement process<br/>Process management<br/>Six Sigma<br/>Performance improvement
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Business management, office management, management science accounting, auditing
<br/><br/><label>LC Class. No.: </label>TS156