Evans, James R. Dean, James W. <br/><br/>
Total quality:   management organization and strategy 

 - 3rd ed. 
 - Mason:   South-Western,   2003 
<br/><br/><label>ISBN: </label>0324178719 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business management<br/>TQM<br/>Strategic management<br/>Teamwork
<br/><br/><label>Dewey Class. No.: </label>658.562