Lilley, Roy <br/><br/>
Dealing with difficult people 

 - London:   Kogan Page,   2002 
 - 150p. 
<br/><br/> includes bibliography p151  Creating success 
<br/><br/>Analyses individuals behaviour in the workplace and how to cope with it 
<br/><br/><br/>Roy Lilley 
<br/><br/><label>ISBN: </label>0749436913 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>People management<br/>Personnel management
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Personnel management
<br/><br/><label>Index Terms--Function: </label><br/>Problem employees. Management
<br/><br/><label>LC Class. No.: </label>HF5549.5 
<br/><br/><label>Dewey Class. No.: </label>658.3045