Munro-Faure, Lesley Munro-Faure, Malcolm

Implementing total quality management - London : Pitman Publishing, 1992 - 304p.

NEBSM Module 2 ILM Module D3.3

0273038486


Quality management
Problem solving
TQM
Quality assurance
Quality circles
Quality improvement programme
Quality control
Quality standards
Quality systems
Business management
Customer care


Quality assurance, quality control, total quality


Management
Quality


Tqm

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