Balanced scorecard step by step for government and nonprofit agencies
- Chichester : John Wiley, 2003
- 305p.
contains notes, glossary and index 0471423289 : Includes bibliographical references and index. ILM Module D3.3
The "Balanced Scorecard" is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organisations overcome the unique challenges they face when implementing this policy
Paul R. Niven
0471423289
Balanced scorecard TQM Government Administrative agencies Performance management Benchmarking Balanced scorecard Strategic management Management Organisations Strategic plans Performance measurement Training Communications Non-profit making organisations Business plans
Business management, office management, management science accounting, auditing