TY  - BOOK
AU  - Heller, Robert
TI  - Effective leadership
SN  - 075130767X
U1  - 658.4092 
PY  - 1999///
CY  - London
PB  - Dorling Kindersley
KW  - Leadership
KW  - Goals
KW  - Delegation
KW  - Communications
KW  - Business management
KW  - Team leaders
N1  - ILM Module D1.3
N2  - Practical techniques show you how to use your initiative, handle problems, encourage others and inspire excellence
ER  -