Hayes, Jenny Dredge, Frances <br/><br/>
Managing customer service 

 - Aldershot :  Gower Press,  1998 
 - 169p. 
<br/><br/><label>ISBN: </label>0566080052 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer care<br/>Customer care<br/>Communications<br/>Business
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Management
<br/><br/><label>Index Terms--Curriculum Objective: </label><br/>Management
<br/><br/><label>LC Class. No.: </label>HF 
<br/><br/><label>Dewey Class. No.: </label>658.812