McNair, C. J. Leibfried, Kathleen
Benchmarking: a tool for continuous improvement
- New York, USA : HarperBusiness, 1992
- 344p.
- Coopers and Lybrand Performance Solutions .
NEBSM Module 2 NEBSM Module 3 ILM Module D3.3
0887305482
Benchmarking
Organizational change
TQM
Competition
Management
658.47