Goss, Sue <br/><br/>
Managing working with the public 

 - London:   Kogan Page,   1999 
 - 192p. 
<br/><br/><label>ISBN: </label>0749429739 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Customer relations<br/>Customer care<br/>Public relations
<br/><br/><label>Dewey Class. No.: </label>658.812