Lapin, Raphael <br/><br/>
Working with difficult people 

 - London:   Dorling Kindersley,   2009 
 - 72p. 
 - Dorling Kindersley Essential Managers Series .
<br/><br/><label>ISBN: </label>97818405336864 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Listening<br/>Negotiation<br/>Team building
<br/><br/><label>Dewey Class. No.: </label>330.122