Customer service: empowerment and entrapment

By: Sturdy, Andrew [editor]Publication details: Palgrave, 2001ISBN: 0333946073Subject(s): Customer careLOC classification: HF5415.5

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book - Standard loan	CAFRE Loughry Library	HF5415.5 STU (Browse shelf(Opens below))	1	Available		154190

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